Refund policy
We want you to be satisfied with your purchase from Vorburst.
Returns
Customers may request a return within 14 days of receiving their order.
To qualify:
- Items must be unused and in original condition
- Items must include original packaging
- Proof of purchase is required
Non-Returnable Items
We do not accept returns for:
- Final sale items
- Gift cards
- Personalized/custom items
- Certain hygiene-related products
Refunds
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds are issued to the original payment method within several business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos of the issue.
Contact
Terms of Service
Terms of Service
By using Vorburst, you agree to the following terms and conditions.
Use of Website
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security
- Submit false or misleading information
- Copy or exploit website content without permission
Product Information
We strive to ensure product descriptions and pricing are accurate, but errors may occasionally occur. We reserve the right to correct errors or update information at any time without notice.
Orders
We reserve the right to:
- Refuse or cancel orders
- Limit quantities purchased
- Prevent suspected fraudulent transactions
Intellectual Property
All content on this website, including logos, text, graphics, and images, is the property of Vorburst and may not be used without permission.
Limitation of Liability
Vorburst shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.
Changes to Terms
We may update these terms at any time. Continued use of the website constitutes acceptance of any modifications.
Contact
Contact Information
Contact Us
If you have any questions, concerns, or support requests, please contact us:
Email: support@vorburst.com
Website: Vorburst
Customer support responses are typically provided within 24–48 business hours.
At Vorburst, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns Accepted
We accept returns within 14 days of delivery.
To be eligible for a return:
- The item must be unused and in original condition
- The item must be returned in its original packaging
- Proof of purchase or order confirmation is required
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Personalized or custom-made products
- Certain hygiene or personal care items
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
Refund Process
Once your returned item is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds are issued to the original payment method within several business days.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Exchanges
We may offer exchanges for defective or damaged items depending on product availability.
Contact Us
For return requests or assistance, contact:
Email: support@vorburst.com
Website: Vorburst