Shipping policy
Thank you for shopping with Vorburst. We are committed to delivering your order as quickly and securely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on your location:
- United States: 5–12 business days
- Canada: 7–15 business days
- International: 7–20 business days
Please note that shipping times are estimates and may vary due to customs, carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.
Incorrect Address Information
Please ensure your shipping address is correct before placing your order. Vorburst is not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at:
We will work with the shipping carrier to help resolve the issue.
Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties imposed by your country. These charges are the responsibility of the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@vorburst.com
Website: Vorburst.